US Dollar
Please Note: Please double check your order(s) before hitting BUY NOW. As we prepare orders expeditiously during business hours, it is imperative you enters any discount or promotion code before submitting your oder. We do not price adjust or discount orders if you have forgot. You may however use the code, if still valid, for a future order.
Shipping & Handling
Ships same day when ordered by 1pm EST excluding weekends
We can ship to virtually any address in the world. Please note that it takes 2-4 business days for orders to be processed. *This processing time does not apply during peak seasons including promotions, sales and holidays. Please allow additional time for processing, shipping, and delivery of your order and be aware of any delays due to customs and the postal service that may delay delivery times.
All US orders receive free shipping with a $250 purchase or more! Orders that need to be shipped to for Alaska, Hawaii, Puerto Rico and Guam, please email orders@wuaesthetics.com for a proper shipping price.
We ship to all international countries worldwide, please let us know if you need a quote.
**Please note for international orders that import duties, taxes and charges are not including in the item price of shipping cost and WU Aesthetics is not responsible for these additional charges. We strongly advise contacting your customs office to determine what these additional costs will be prior to completing an order. Packages that are refused will be returned to our shipping facilities and a refund will be issued. Some counties may experience longer delays due to local postal requirements.
Shipping Confirmation
Once your order is fulfilled and shipped, you will receive an email with your tracking information. You will be able to check the status and any shipping updates at your convenience. If you have any questions about your order status, please feel free to give us a call at 772-291-2056 or email orders@wuaesthetics.com and one of our customer service representatives will be happy to help.
Orders can be tracked at: https://www.usps.com/shipping/trackandconfirm.htm
Need your order expedited?
Expedited shipping is available as an option, please click that option when you get to the shipping page. You may also call/email us during business hours to make sure your preferred shipping is confirmed.
Exclusions
Shipping to PO/Mailboxes or to any APO/FPO is not available
We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited the United States.
Packages undeliverable by USPS/UPS and/or their international shipping partners require a new shipping charge at the customers expense. Once all products are back in our possession and a refund is requested, there will be a 18-20% restocking fee. This restocking fee will also include merchant feed incurred by WU Aesthetics.
I need to change my order:
Please contact our customer care team by calling 772-291-2056 or email us at orders@wuaesthetics. In the subject line,
please put” Change my order”
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In the body, please add your Purchase date and confirmation number as this will expedite the process.
Order corrections must be made before your item is processed. As always, we will do anything we can to accommodate you.
Order Problem:
Once you’ve received your order, and your items are damaged or missing, please call or email us immediately as we want to rectify any issues expeditiously.
Return Policy
WU Aesthetics is committed to providing high quality products and supplies to our esti family. Our products are guaranteed to deliver on our commitment. If you are unhappy with your purchase, we are happy to correct it with a replacement or refund within 30 days of purchase.
** Please understand we are more than happy to spend time with you on zoom or FaceTime to troubleshoot, should you face any issues. We 100% stand behind our product.
To initiate a return, email us at:
orders@wuaesthetics.com or call us toll-free 772-291-2056. Shipping costs are only eligible for refund if the return items were shipped incorrectly or damaged.
After a return has been authorized, please mail to:
WU Aesthetics, LLC
C/O: Returns
618 SE Ocean Blvd Suite 4
Stuart, FL 34994
Returns are processed daily. You will be notified via email once your return has been received and processed. Please allow 7-10 business days for your refund to reflect on your account